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Responsible Gaming Policy

Last updated:

CanadianMaplePlay is a free social gaming hub with virtual coins only. Even though no real money is involved on our platform, we recognise that excessive or compulsive engagement with casino-style mechanics can still affect wellbeing. This policy outlines our approach to responsible play and the resources we recommend for anyone who needs support.

1. Our principles

  • Adults only. Access to the site is gated to users 18 or older.
  • No real money. Virtual coins cannot be purchased, won, traded, or redeemed.
  • Honest communication. We never claim that you can win money, prizes, or rewards.
  • Free refills. We refill your virtual coin balance for free to remove any psychological pressure of “losing”.
  • No predatory design. We avoid mechanics designed to compel return visits, such as daily-streak penalties or limited-time virtual-currency promotions.

2. Why responsible play still matters here

Casino-style social games rely on the same psychological loops as real-money games: anticipation, near-miss reactions, and variable rewards. Without careful attention, social gaming can:

  • Become a coping mechanism for stress, boredom or loneliness;
  • Take up a disproportionate amount of time relative to other activities;
  • Normalise patterns that could be harmful in real-money gambling environments.

Our aim is to keep play firmly in the “fun, occasional and harmless” zone for every visitor.

3. Signs of unhealthy play

Even in a free social context, the following can be early warning signs:

  • Playing for longer than you intended on a regular basis;
  • Feeling frustrated or upset when you lose virtual coins;
  • Using the games to escape negative emotions;
  • Thinking frequently about the next session while doing other things;
  • Hiding the amount of time you spend playing;
  • Feeling restless or irritable when you cannot play.

If you recognise yourself in any of these patterns, please consider one of the steps below.

4. Practical tips for healthy play

  • Set a time limit before you start a session (for example, 20 minutes).
  • Treat it as entertainment, not as a way to “catch a win” — there are no wins to catch.
  • Take breaks. Step away after each refill, not after each loss.
  • Avoid playing while stressed, sad, or tired.
  • Mix it up with other hobbies, social activities, and exercise.
  • Talk to someone if play is starting to feel less like fun and more like a habit.

5. Self-exclusion from our site

If you would like to remove your access to CanadianMaplePlay:

  • Clear your browser cookies and localStorage for canadianmapleplay.com — this will remove all your game progress and your age verification.
  • Block the domain at your browser or network level (built-in parental controls, browser extensions, or your operating system’s screen-time tools).
  • Email us at [email protected] to request additional guidance.

6. Help and support for Canadians

The following organisations offer free, confidential support across Canada and in individual provinces. Calls are confidential.

If you are in immediate danger, please call 9-1-1.

7. Family and friends

If a loved one’s gaming habits are concerning you, the resources above include guidance for family members and partners. You are not alone, and many of these services are also available to people supporting someone close to them.

8. Updates

We review this Responsible Gaming Policy periodically and will update it as our games, audience or applicable laws evolve. Material changes will be reflected in the “Last updated” date at the top of this page.

9. Contact

To share feedback on this policy, or to ask for additional support resources: